Setting up alert thresholds
ClearAsset watches warranty expiries, licence renewals, and support end dates across your whole asset register, and flags anything approaching its deadline before it becomes a problem.
How thresholds work
Every date-based item — a device warranty, a software licence, a subscription renewal — moves through three stages as its expiry date approaches:
| Stage | Default | Meaning | |---|---|---| | Notice | 90 days out | Early heads-up, no action needed yet | | Warning | 30 days out | Worth planning for soon | | Critical | 7 days out | Needs attention now |
You can see everything currently in one of these stages on the Alerts page, grouped by urgency.
Changing the thresholds
- Go to Organisation → Notifications.
- Adjust the Notice, Warning, and Critical day counts to match how far ahead your team likes to plan.
- Add one or more email addresses under Notification Emails — these don't have to be ClearAsset users, so you can route alerts to a shared inbox or ticketing address.
- Save. The new thresholds apply immediately across devices, software, and subscriptions.
Tip
If you support desktop or mobile push notifications in your browser, you can also enable them under Settings for real-time alerts without waiting for email.
What triggers an alert
- Devices: warranty expiry
- Software: licence expiry, support expiry
- Subscriptions: renewal date, and — if you've set a "flag if unused" window — subscriptions nobody has logged into recently