Managing your subscription and billing
All billing is managed from Organisation → Billing — visible to Admins only.
What you'll find there
- Your current plan (Base or Professional), shown with an accent border and a "Current plan" label
- The other plan's card, so you can compare features and switch
- A Manage billing link that opens Stripe's secure billing portal
Updating payment details or viewing invoices
Click Manage billing to open the Stripe Customer Portal. From there you can:
- Update your card on file
- Download past invoices
- View your next billing date
This is Stripe's own hosted page — ClearAsset never sees or stores your card details directly.
Add-ons
If you've enabled Ticketing or Cyber Essentials, they're billed as extra line items on the same subscription rather than separate charges — you'll see one invoice covering your plan plus any add-ons. Manage them from Organisation → Add-ons.
i
Note
Internal Tickets is free and doesn't touch billing at all. Customer Tickets and Cyber Essentials are paid add-ons and appear on your Stripe invoice.